From signup to live calls in about one week.
A real implementation, not a DIY chatbot builder. We do the heavy lifting.
From signup to live calls in about one week: connect your number, we train the AI receptionist on your business, you approve sample calls, and it starts answering — no DIY builder, no long contract.
Port your existing line or set up call forwarding. Most customers are wired up in under 10 minutes. We support landlines, VoIP, and mobile.
Upload FAQs, services, hours, and your tone of voice. We custom-tune the model and validate against real call recordings.
Listen to test calls, tweak phrasing, set transfer rules. Then flip the switch — your AI answers every call from that moment on.
Watch transcripts, bookings, and KPIs in your dashboard. Flag anything handled badly and we tune the agent on what your callers actually ask.
Setup questions, answered.
- How long does setup take?
- Most businesses are live within one week. Discovery and number connection take one day; tuning and review take three to five days; launch and monitoring is same-day once you approve.
- Do I need to change my phone number?
- No. You can port your existing number or use call forwarding — both take under 10 minutes to configure. We support landlines, VoIP, and mobile.
- What do I need to provide to train it?
- FAQs, services, hours, pricing, transfer rules, and a sample of recent call recordings if you have them. We handle the rest, including tone tuning and scenario testing.
- Can I hear it before it goes live?
- Yes. You listen to full test calls in a private review environment and adjust phrasing before a single real caller reaches it.
- What happens after launch?
- Every call is transcribed, scored, and searchable in your dashboard. You can adjust routing rules, hours, and wording at any time, and we tune the agent whenever your business changes.
- How much work is setup for our team?
- Usually two to three hours total: one 30-minute discovery call, a short materials handoff, and one review session on test calls. We do the configuration, integration, and testing.
- How does call forwarding actually work?
- You add a forwarding rule at your carrier pointing your line to the number we provision. Calls ring your AI receptionist first, or only after a set number of rings if you prefer staff to try answering.
- Can we start with only after-hours calls?
- Yes. Many businesses forward evenings, weekends, and overflow first, then move to full 24/7 coverage once they see the booked-appointment numbers from the after-hours window.
- How do you connect our calendar or CRM?
- We authenticate through your calendar or business-management account during onboarding, map your appointment types and durations, then validate with test bookings before launch.
- What if the AI answers something incorrectly?
- Flag the transcript in the dashboard and we correct the wording, usually the same day. Guardrails keep it from inventing prices or promises — unknown questions become a callback or transfer.
- Can we change scripts and rules after launch?
- Yes. Hours, pricing, services, transfer rules, and greeting wording can be updated at any time. Simple changes take effect within hours, with no downtime on your line.
- How do you test before going live?
- We run scripted and unscripted test calls covering your top intents, edge cases, accents, and after-hours scenarios. You listen to recordings and sign off before real callers reach the agent.
- What does ongoing support look like?
- Email support@botsdontsleep.ai any time and our team responds within one business day; urgent production issues go straight to an on-call engineer. Script, routing, and integration changes are handled by us at no extra cost.
Last reviewed: August 2026. Pricing and capability details verified against our current service.