Dental Answering Service in Montreal, Quebec.
Every missed dental call in Montreal is a customer your competitor just booked.
Montreal, Quebec
Greater Montreal
Keep your number
Forward your existing line
24/7 answering
Eastern Time
90+ languages
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BotsDontSleep is a 24/7 answering service for Montreal dental clinics. It answers calls in French or English, books into live chair availability, refills cancellations, triages dental emergencies, and handles 90+ languages — $0 setup, $0.60 per minute.
Why do Montreal dental lose calls?
Montreal and Laval dental clinics serve patients who expect to book in French, and many South Shore and Côte-des-Neiges patients prefer Arabic, Spanish, or Italian. A clinic that answers only in English during the lunch rush loses the booking to the practice down the street that answered in the patient's language. Quebec's RAMQ coverage rules also generate a specific set of pre-booking questions that a generic answering service cannot answer.
Which calls does it answer for you in Montreal?
- New-patient bookings from callers who begin the call in French
- Emergency calls: pain, swelling, broken teeth, lost restorations
- Coverage questions about what is and is not publicly covered before booking
- Cancellations and reschedules that leave chair time unsold
- Calls in Arabic, Spanish, or Italian from Laval, Longueuil, and Côte-des-Neiges
The receptionist greets in French, books by appointment type into your live availability, and confirms by SMS in the caller's language. Emergency callers are triaged on your criteria, and released slots trigger waitlist callbacks so the chair is refilled the same day.
What does it cost in Montreal?
$0 setup and $0.60 per answered minute, with no monthly minimum and no contract. A single-location dental business in Montreal typically spends $150 to $500 a month. A live answering service charges $1.50 to $3.00 a minute plus setup, and a full-time front-desk hire covers about 40 of the 168 hours in a week. Full numbers are on the answering service cost page.
Where else does this fit in Montreal?
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See the general Montreal answering service page, the national dental page, or a Montreal virtual receptionist if you are comparing against hiring.
Montreal dental answering service FAQs
- What's the monthly cost for a Laval or downtown Montreal clinic?
- Billing is $0.60 CAD a minute with nothing owed in a quiet month. A clinic averaging 260 minutes of booking calls a month spends roughly $156, versus $390 to $780 with a live vendor charging $1.50-$3.00 a minute.
- Will patients calling during lunch rush be greeted in French?
- Yes. You set a French-first or bilingual greeting, and the entire booking — appointment type, availability, SMS confirmation — completes in French by default.
- Can it answer a RAMQ coverage question before booking?
- It answers from the coverage material your clinic provides — what's billed publicly versus direct-billed privately — and books the appointment. Anything outside that material is routed to your team instead of guessed at.
- How does it handle a same-day emergency call from Côte-des-Neiges?
- It asks about pain, swelling, and trauma using your clinical criteria, then books an emergency slot or escalates to your on-call dentist depending on severity, rather than defaulting every caller to next week.
- Can it fill a cancelled chair the same afternoon?
- Yes. Released slots trigger a waitlist callback by call or SMS in whatever language the waitlisted patient prefers, which is typically where the service recovers its own cost.
- Will an Arabic-speaking South Shore patient be understood on the first call?
- Yes. The receptionist detects Arabic from the first sentence and completes the whole booking conversation in it, alongside Spanish, Italian, and 90+ other languages.
- Does it work for a multi-site Laval and Longueuil clinic group?
- Yes. One forwarded number can route to the correct location's calendar based on which site the caller mentions or is registered at.
- How fast can a Montreal-area practice go live?
- About a week — we tune appointment types and French-language scripting, run test bookings your office manager verifies, then activate the line.
- How does the cost compare with adding a bilingual front-desk shift?
- A bilingual part-time hire in Greater Montreal typically costs well over $2,000 monthly in wages alone; at $0.60 a minute most clinics spend a fraction of that for continuous coverage instead of fixed shifts.
- Will Montreal patients be greeted in French?
- Yes. You choose a French-first or bilingual greeting, and the receptionist completes the entire booking in French, including appointment type, availability, and the SMS confirmation.
- Can it answer coverage questions before booking?
- It answers from the material you give it — what your clinic bills, what you direct-bill, and what is publicly covered for which patient groups. Anything outside that material is routed to your team rather than guessed.
- Does it serve Laval and Longueuil clinics too?
- Yes. Any line can be forwarded, and multi-site clinics can run one number with the receptionist routing each caller to the right location's calendar.
Last reviewed: August 2026. Pricing and capability details verified against our current service.
Stop losing Montreal dental calls
Forward your existing Montreal number and every caller is answered on the first ring, in their language, at any hour — for $0 setup and $0.60 per minute.